Data of the operator of the Web Store (hereinafter: Service Provider):
Beyond Fitness Kft.
Registered office address:
1097 Budapest, Könyves Kálmán körút 12-14. fszt.
Company registration number:
Court of Registry:
Fővárosi Törvényszék Cégbírósága
Bank account number:
11709088-20002451-00000000 OTP Bank Zrt.
Contact details of the Service Provider, regularly used e-mail address for contacting users:
1116 Budapest, Sipos Pál utca 40.
1192 Budapest, Botond utca 9.
Customer Service / Store Details:
1097 Budapest, Könyves Kálmán krt. 12-14. fszt. 188. store (Lurdy House)
06 70 943 9693 (normál díjszabású)
From Monday to Saturday:
10.00 – 19.00
ATTENTION! We have temporary opening hours due to the coronavirus situation until revoked. This is constantly available and visible at the bottom of the website.
2.1. Issues not regulated in these GTC and the interpretation of these GTC are governed by Hungarian law, in particular Act V of 2013 on the Civil Code (the “Civil Code”) and certain provisions of electronic commerce services and information society services. CVIII of 2001 on the issues of (Elker. Act). The mandatory provisions of the relevant legislation shall apply to the parties without any specific stipulation.
2.2. These GTC are valid from September 20, 2015 and will remain in force until revoked. The Service Provider is entitled to unilaterally amend the GTC. The modifier shall be published by the Service Provider on the websites 11 (eleven) days before their entry into force.
By using the websites, the Clients agree that they are subject to all regulations regarding the use of the websites.
2.3. The Customer must be familiar with the provisions of the GTC by accessing the website of the webshop operated by the Service Provider or by reading its content - even if he is not a registered customer of the webshop.
During registration or purchase (in both cases), the user, if using the services of the Webshop, is obliged to accept the terms and conditions of these GTC, which he can do by checking the box on the form. In this case, by accepting the terms and conditions of the GTC, a contract is concluded between the Service Provider and the users of the Web Store on the basis of the provisions of these GTC.
If the customer does not accept the terms, he is not entitled to view the content of the webshop. You cannot register or send orders.
2.4. The Service Provider reserves all rights in connection with the webshop website, any details thereof and the content appearing on it, as well as with regard to the distribution of the website. It is prohibited to download, electronically store, process and sell the contents or any part of the content appearing on the webshop without the written consent of the Service Provider.
The range of products and services that can be purchased, the compilation of a basket:
3.1. The products displayed can be purchased online and in person *. The prices shown for the products are in HUF and include VAT, but do not include the home delivery fee. There is no extra packing fee.
PayPal payment process: After selecting the PayPal payment method and placing the order, our system will automatically direct the Customer to the PayPal payment. In case of PayPal payment, a transaction fee of + 3.5% to + 5.5% will be charged, which will be paid by the Buyers, in addition to the purchase price of the products and the delivery fee.
* Prices of our webshop and store may be different.
3.2. In the webshop, the Service Provider indicates the name and description of the product in detail, and displays a photo of the products. The images displayed on the product data sheet may differ from the actual ones and may be used as illustrations.
3.3. When a special price is introduced, the Service Provider fully informs the Customers about the special offer and its exact duration.
3.4. In case of home delivery, we deliver the ordered products to the settlements of Hungary with the Express One Parcel Delivery courier service. There are approximately 382 products in our store, the selection is constantly changing, new products are being added and some products are discontinued. The products are divided into ten main categories, within which they are further subdivided into sub-categories and product groups.
You can use the search function to find a product you are looking for.
the main categories can be found in the menu line, by clicking on it you can see all the products offered in the category.
Essential characteristics and price of the subject of the contract
4.1. The main features of the product you want to buy are included in the description next to that product. We accept no liability for damage resulting from misinterpretation of the description.
4.2. The prices shown on the website apply to the products. After placing the order, the system will send an automatic confirmation e-mail, our Company (Service Provider) will guarantee the prices contained thereon, i.e. we will issue the invoice for the ordered products, regardless of the price changes after placing the order, at the prices indicated in the confirmation.
In order to buy in our store, it is REQUIRED to REGISTER, the advantage of registration is that you do not have to enter the data again and again for each purchase. To register, you must enter your personal information by clicking [My Data / Registration]: your full name, shipping address, billing address, email address, phone number, and password. Only one registration can be made for an e-mail address. When sending the registration, our system will send a confirmation email to the provided email address, in which you will receive information about the validation of the registration. This is necessary to avoid erroneous registrations. If you have validated your registration properly by following the link in the e-mail, you can then place an order in our store at any time.
IF YOU ALREADY A REGISTERED CUSTOMER
, then you can find it in the upper right corner before buying[My data]
by clicking the icon and entering your email address and password, then [Login] you can log in by clicking the button. If you have forgotten your password, press
button, then enter the email address you provided during registration and the system will send you the link to the registered email address, which you can click to simply change your previous password.
Order submisson, receipt and delivery of the order
You can access your order via the "Add to Cart" feature after selecting the appropriate size from that product (if the product is available in that size). In the View Cart menu (the cart icon in the upper right corner), you can find the [Checkout] key, which you can press to choose between logging as a registered customer or registering.
After registration or login, placing your order consists of 6 step:
Once you have placed the product (s) in your cart by clicking on the “Add to Cart” button, the following steps must be performed to successfully place your order.
Step 1: Login / Registration
Step 2: Enter the shipping address/ selection
Step 3: Select delivery method (home delivery by bank transfer/ home delivery cash on delivery).
Here you have the opportunity to write a comment for the delivery (OPTIONAL).
Step 4: Enter the billing address/ selection
Step 5: Choose a payment method, you can enter a coupon code and write a comment, and accept terms and conditions.
Step 6: Text notification of order success.
You can also go back between sections by clicking on the numbered section or cancel your order at any time.
After a successful order, the system will send you an automatic confirmation e-mail to the e-mail address provided during registration. Submission of the order and its confirmation means the conclusion of the delivery contract between the customer and the Service Provider. You can read the delivery contract in hungarian and english on the website.
Cancellation and modification of sent and confirmed orders:
Orders sent and confirmed can be canceled until 12:00 on the working day following their submission. In case of refusal or non-receipt of the order, re-delivery is only possible by pre-payment. You can cancel / modify your order by e-mail (firstname.lastname@example.org) or by calling our Customer Service (+36 70 943 9693), providing the exact details of the customer.
Fulfillment of orders
It is not possible to pick up in person when ordering online.
We do our best for the fastest delivery, compared to the typical deadlines above, we can only cause delivery delays for unavoidable external reasons.
Home delivery abroad:
Depending on the country, we try to ensure the lowest possible shipping rates, which is why we work with several courier companies (Express One, GLS, FedEx, DPD). The time of delivery depends primarily on the country and any customs clearance (for some countries). In case of delivery abroad, only the advance payment method can be selected, cash on delivery is not possible.
In case of an order over HUF 60,000 / EUR 200 gross, the home delivery fee is FREE in Hungary and for all countries within Europe.
You can inquire about shipping costs abroad at the email address below:
The shipping fee depends on the country, the weight of the product (s) ordered and, in the case of a transfer in euros, the cost of exchange.
Purchase price and payment terms
The price shown next to the product on the website is a gross price, which includes VAT.
The products on the website may only be purchased by private individuals through the website. If you would like to buy as a reseller or request an invoice for a company name, please contact us at this email address: email@example.com
Right of withdrawal
In online commerce, the customer may think of the product as different from what it actually is based on the product description and photo. Therefore, the customer is required to comply with 45/2014. (II. 26.) on the basis of a government decree, he may withdraw from the contract within fourteen days without giving reasons in accordance with the provisions of Section 20. The customer can exercise the right of withdrawal from the day he received the goods. The service provider shall refund the amount paid by the customer for the product within fourteen working days after the withdrawal, if the product is in perfect condition.
The Customer shall bear the costs incurred in connection with the return of the goods due to the exercise of the right of withdrawal. In addition, the Customer shall not incur any other costs. Return of the product is only possible if the product is in perfect condition.
If any part of these GTC becomes invalid, illegal or unenforceable, it will not affect the validity, legality and enforceability of the remaining parts.
If the Service Provider does not exercise its right under the GTC, the failure to exercise the right shall not be considered a waiver of the given right. Waiver of any right is only valid if expressly stated in writing. The fact that the Service Provider does not strictly adhere to any of the essential conditions or stipulations of the GTC at one time does not mean that it waives its right to adhere strictly to the given condition or stipulation at a later date.
Purchasing through the webshop presupposes the Customers knowledge and acceptance of the possibilities and limitations of the Internet. The Customer acknowledges that he / she must assess the possible risks related to browsing and purchasing himself / herself, and he / she must ensure the safe use of his / her computer and the protection of the data stored on it.
The Service Provider shall not be liable for damages resulting from force majeure or other events beyond its control, including, but not limited to, use or malfunction of the website, alteration of data by anyone, delays in the transmission of information, viruses, software errors, Internet for damage caused by a network fault, other technical fault, line or system fault.
The Service Provider shall not be liable for any delivery delay or other problems or errors due to inaccurate and / or incorrect data provided by the Customer.
The Service Provider excludes all liability for the conduct of the users of the website. The Service Provider and the Customer try to settle their disputes amicably.
Complaints handling procedure
The aim of our store is to fulfill all orders in the right quality, with the complete satisfaction of the Customer. If the Customer still has any complaints about the contract or its performance, he can also submit his complaint to the above e-mail address or by letter.
Our service provider will investigate your oral complaint immediately and remedy it if necessary. If the Customer does not agree with the handling of the complaint, the Service Provider shall immediately take minutes of the complaint and its position on it, and provide a copy of it to the Customer. If it is not possible to investigate the complaint immediately, the Service Provider shall draw up a report on the complaint and provide a copy to the Customer.
The Customer can file a complaint at one of the e-mail addresses firstname.lastname@example.org or email@example.com, or at 1097 Budapest, Könyves Kálmán krt. 12-14. fszt. in the form of a postal item sent to a postal address. The Supplier shall investigate the customers complaint within 30 days and inform the Buyer in writing of the result and the legal remedies. He shall keep a copy of the reply for a period of 3 years and shall present it to the inspection authorities on request.
Once https://www.beyondbyst.com/ is a copyrighted work as a website, it is forbidden to download (reproduce), redistribute or otherwise make available to the public the content of https://www.beyondbyst.com/ or any part thereof. electronic storage, processing and sale without the written consent of the Service Provider.
Any material taken from https://www.beyondbyst.com/ and its database may only be downloaded with written consent, even with written consent.
The Service Provider reserves all rights to all elements of its service, its domain names, the secondary domain names formed with them, as well as its Internet advertising space.
Adaptation or decryption of the content or parts of the website is prohibited; creating Customer IDs and passwords in an unfair manner; use any application that modifies or indexes the Website or any part thereof.
REPLACEMENT / SEND BACK PROCEDURE
You can read detailed information about this here: Exchange and Return
Supply warranty, product warranty, and warranty information
In which case you can exercise your warranty rights:
In case of defective performance, contract 45/2014. (II. 26.) of the Government Decree, Beyond Fitness Kft. Is obliged to provide a guarantee.
What rights and within what period of time you are entitled to under the warranty?
Whether the buyer “refers” to a warranty or guarantee in the event of defective performance, he is referred to in the new Civil Code. 6: 159. § (2), two types of so-called warranty right: repair / replacement.
It may require repair or replacement, unless it is impossible to fulfill the chosen warranty, or it would impose a disproportionate additional cost on the debtor compared to meeting another warranty, taking into account the value of the service in good condition, the seriousness of the breach and the performance of the warranty, caused damage to interests.
When the business is released from its warranty obligation:
The company is released from its warranty obligation only if it proves that the cause of the defect arose after performance.
I would like to draw your attention to the fact that due to the same defect, you cannot assert the warranty and guarantee claim and the product warranty and guarantee claim simultaneously, but you are entitled to the rights arising from the warranty regardless of the rights specified in points 1 and 2.
How to file a warranty or guarantee claim
1. Personal notification
The buyer may personally declare his warranty or guarantee claim to the Serviced
(Address of the Service Provider). At this time, the employee of the Service Provider will draw up a report on his objection, in which he will record it:
- the customer name and address,
- the name of the product, the purchase price,
- the date of purchase,
- the date of notification of the defect, - a description of the defect,
- the claim the customer wishes to enforce,
- the method of resolving the objection.
If the method of resolving the objection differs from the customers request, the reasons for this shall be recorded in the minutes.
A copy of the minutes will be gived by the buyer.
2. Written notification
The customer can declare his warranty or guarantee claim by sending a letter to the Service Provider (Service Providers address) or by e-mail (Service Providers email address).
The letter should then include:
- the customer name, address,
- the name of the product, the purchase price,
- the date of purchase,
- the date the error was reported,
- description of the problem,
- the claim the customer wishes to enforce.